Industry Fundamentals

Understand the professional landscape, client expectations, and career pathways across residential and commercial sectors.

Essential Toolkit & Safety

Learn to operate core cleaning equipment, follow colour-coding systems, and apply vital WHS and chemical safety protocols.

Systematic Routines

Master step-by-step routines for cleaning offices, bathrooms, kitchens, and homes efficiently and without cross-contamination.

About the course

The Welcome to Cleaning course is your gateway to a rewarding, professional career in the cleaning industry. Whether you are stepping into the field for the first time or looking to formalize your operational skills, this foundational course covers every core element of modern cleaning. You will develop a strong professional mindset, learn the hands-on mechanics of essential tools and chemicals, and build systematic workflows for both commercial and home environments. Gain the confidence, safety knowledge, and industry backing needed to stand out and build a lasting reputation.

Star Cleaner Academy

The Star Cleaner Academy raises the standard of professionalism, safety, and quality across the Australian cleaning industry. Developed by experts, our certifications ensure that operators are fully trained, compliant, and ready to deliver exceptional service to residential, commercial, and NDIS clients.

Curriculum

8 Chapters · 127 Lessons

    1. (Included in full purchase)

      Star Cleaner Academy

    2. (Included in full purchase)

      Course Overview

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      Disclaimer & Terms of Use

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      Section 1: Welcome to the Cleaning Industry

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      1.1 What is Professional Cleaning?

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      1.2 Why the Cleaning Industry Is Important

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      1.3 Types of Cleaning Work

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      1.4 Domestic Cleaning Versus Commercial Cleaning

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      1.5 The Role of a Professional Cleaner

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      1.6 Qualities of a Successful Cleaner

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      1.7 Employment Options

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      1.8 Career Progression in the Cleaning Industry

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      1.9 Starting a Cleaning Business

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      1.10 What Clients Expect

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      1.11 Challenges in the Cleaning Industry

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      1.12 Your First Steps Into the Industry

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      QUIZ

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      Section 2: Professional Mindset

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      2.1 Cleaning is a Professional Service

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      2.2 Reliability & Punctuality

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      2.3 Professional Presentation

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      2.4 Respect for the Client's Workplace

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      2.5 Confidentiality & Privacy

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      2.6 Communication

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      2.7 Taking Ownership of Your Work

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      2.8 Attention to Detail

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      2.9 Honesty & Integrity

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      2.10 Positive Attitude & Willingness to Learn

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      2.11 Working as Part of a Team

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      2.12 Building Your Professional Reputation

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      QUIZ

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      Section 3: Basic Equipment

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      3.1 Your Basic Cleaning Kit

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      3.2 Commercial Vacuum Cleaner

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      3.3 Mop & Bucket

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      3.4 Microfibre Cloths

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      3.5 Colour-Coded Cleaning Equipment

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      3.6 Cleaning Caddy

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      3.7 Cleaning Trolley

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      3.8 Brooms, Dustpans & Brushes

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      3.9 Squeegees

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      3.10 Scrubbing Pads

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      3.11 Spray Bottles & Chemical Labels

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      3.12 Wet Floor Signs

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      3.13 Personal Protective Equipment (PPE)

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      3.14 Choosing the Right Tool for the Job

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      3.15 Looking After Your Equipment

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      3.16 Don't Use Equipment You Haven't Been Trained to Use

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      QUIZ

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      Section 4: Basic Office Cleaning

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      4.1 Before You Start Cleaning

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      4.2 Follow the Scope of Work

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      4.3 Work Systematically

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      4.4 Emptying Bins

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      4.5 Cleaning Desks & Workstations

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      4.6 High-Touch Points

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      4.7 Meeting Rooms & Common Areas

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      4.8 Office Kitchen Cleaning

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      4.9 Cleaning Bathrooms

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      4.10 A Simple Bathroom Cleaning Sequence

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      4.11 Vacuuming Office Floors

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      4.12 Mopping Hard Floors

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      4.13 Preventing Cross-Contamination

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      4.14 Replenishing Consumables

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      4.15 Report What You Find

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      4.16 Time Management

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      4.17 The Final Quality Check

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      4.18 A Professional Office Cleaning Routine

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      QUIZ

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      Section 5: Basic Residential Cleaning

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      5.1 Understanding Residential Cleaning

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      5.2 Before you Start

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      5.3 Respecting Someone's Home

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      5.4 Follow a Cleaning Routine

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      5.5 Bedrooms

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      5.6 Living Areas

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      5.7 Kitchen Cleaning

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      5.8 Kitchen Safety

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      5.9 Bathroom Cleaning

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      5.10 A Simple Bathroom Routine

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      5.11 Toilets

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      5.12 Vacuuming

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      5.13 Mopping

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      5.14 Preventing Cross-Contamination

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      5.15 Working Around Children & Pets

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      5.16 What Is Not Automatically Included?

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      5.17 Time Management

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      5.18 Final Quality Check

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      5.19 Leaving the Property

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      5.20 The Residential Cleaner Standard

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      QUIZ

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      Section 6: Safety Basics

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      6.1 What Is WHS?

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      6.2 Your Responsibility as a Cleaner

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      6.3 What Is a Hazard?

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      6.4 Think Before You Clean

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      6.5 Slips, Trips & Falls

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      6.6 Chemical Safety

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      6.7 Never Mix Chemicals

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      6.8 Safety Data Sheets – SDS

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      6.9 Personal Protective Equipment – PPE

    11. (Included in full purchase)

      6.10 Electrical Safety

    12. (Included in full purchase)

      6.11 Manual Handling

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      6.12 Waste & Sharps

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      6.13 Working at Heights

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      6.14 Biological Hazards

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      6.15 Hazardous or Unfamiliar Situations

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      6.16 Reporting Hazards

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      6.17 Incidents & Injuries

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      6.18 Emergency Procedures

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      6.19 Safety Is Part of Professional Cleaning

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      6.20 Your Safety Checklist

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      QUIZ

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      Section 7: What Happen's Next

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      7.1 You Have Taken the First Step

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      7.2 Put Your Knowledge Into Practice

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      7.3 Build Your Cleaning Skills

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      7.4 Continue Your Training

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      7.5 Getting Ready for a Cleaning Job

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      7.6 Your Cleaning Resume

    8. (Included in full purchase)

      7.7 Employee or Cleaning Operator?

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      7.8 Your Reputation Matters

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      7.9 Ask for Feedback

    11. (Included in full purchase)

      7.10 Where Can Cleaning Take You?

    12. (Included in full purchase)

      7.11 Join the Star Cleaner Community

    13. (Included in full purchase)

      7.12 Your Next Course

    14. (Included in full purchase)

      QUIZ

Start Your Career Today.

Enrol in the Welcome to Cleaning course now and take your first official step into a professional, certified cleaning career.

$34.95

Enroll now